/* IT MBGE — mismos tokens de color que el GRC */
:root{
  --ink:#0E2740; --ink-2:#143352; --ink-3:#1A3D60; --navy-line:#1E4468;
  --cyan:#15C0D3; --cyan-deep:#0E93A3; --blue:#2D7DD2;
  --teal:#3CB4B8; --purple:#7163A8; --orange:#E27B3B;
  --bg:#F4F7FA; --card:#FFFFFF; --line:#E3E9F0; --line-2:#EDF1F6;
  --tx:#17293B; --tx-2:#5A6B7B; --tx-3:#8A99A8;
  --ok:#2E9E6B; --ok-bg:#E7F5EE; --warn:#B8860B; --warn-mark:#E3B23C; --warn-bg:#FBF3DC; --dngr:#C0392B; --dngr-bg:#FBE9E7;
  --gris-mark:#C5D0DB;
  --shadow:0 1px 2px rgba(16,39,64,.06),0 8px 24px rgba(16,39,64,.06);
  --shadow-2:0 2px 4px rgba(16,39,64,.08),0 16px 40px rgba(16,39,64,.12);
  --r:14px; --side:252px;
}
*{box-sizing:border-box;margin:0;padding:0}
[hidden]{display:none!important}
html,body{height:100%}
body{font-family:Inter,system-ui,-apple-system,sans-serif;background:var(--bg);color:var(--tx);font-size:14px;-webkit-font-smoothing:antialiased}
h1,h2,h3,.num-grande,.marca-txt{font-family:'Space Grotesk',Inter,sans-serif}
.mono{font-family:'IBM Plex Mono',monospace;font-size:.92em}
a{color:var(--blue);text-decoration:none}
button,select,input{font:inherit;color:inherit}
button{cursor:pointer}
:focus-visible{outline:2px solid var(--cyan);outline-offset:2px}

/* ---------- arranque / errores ---------- */
.arranque{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;color:var(--tx-2);background:var(--ink)}
.arranque p{color:#B9C7D6}
.giro{width:30px;height:30px;border:3px solid rgba(255,255,255,.15);border-top-color:var(--cyan);border-radius:50%;animation:g .9s linear infinite}
.card .giro{border-color:var(--line);border-top-color:var(--cyan-deep)}
@keyframes g{to{transform:rotate(360deg)}}

/* ---------- selector (inicio) ---------- */
.inicio{min-height:100vh;background:radial-gradient(1200px 600px at 85% -10%,rgba(21,192,211,.22),transparent 60%),radial-gradient(900px 500px at -10% 110%,rgba(113,99,168,.28),transparent 60%),linear-gradient(160deg,var(--ink) 0%,var(--ink-2) 55%,#0B2036 100%);color:#fff;display:flex;flex-direction:column}
.inicio-barra{display:flex;justify-content:space-between;align-items:center;padding:20px clamp(16px,4vw,48px)}
.inicio-centro{flex:1;display:flex;flex-direction:column;justify-content:center;padding:24px clamp(16px,4vw,48px) 48px;max-width:1200px;width:100%;margin:0 auto}
.inicio h1{font-size:clamp(28px,4vw,44px);font-weight:600;letter-spacing:-.5px}
.inicio .sub{color:#B9C7D6;margin:8px 0 36px;font-size:16px}
.puertas{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:24px}
.puerta{position:relative;overflow:hidden;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.12);border-radius:20px;padding:32px;color:#fff;display:flex;flex-direction:column;gap:14px;min-height:240px;backdrop-filter:blur(6px);transition:transform .15s,border-color .15s,background .15s}
.puerta:hover{transform:translateY(-3px);border-color:var(--cyan);background:rgba(255,255,255,.09)}
.puerta.bloqueada{opacity:.45;pointer-events:none}
.puerta-ico{width:56px;height:56px;border-radius:14px;display:flex;align-items:center;justify-content:center;font-weight:700;font-family:'Space Grotesk',sans-serif;font-size:18px}
.puerta-ico.ti{background:linear-gradient(135deg,var(--cyan),var(--blue));color:var(--ink)}
.puerta-ico.grc{background:linear-gradient(135deg,#9A8CD6,var(--purple));color:#fff}
.puerta h2{font-size:24px;font-weight:600}
.puerta p{color:#C9D6E3;line-height:1.55}
.puerta .ir{margin-top:auto;color:var(--cyan);font-weight:600}
.puerta-datos{display:flex;gap:18px;flex-wrap:wrap;margin-top:6px}
.puerta-datos b{display:block;font-family:'Space Grotesk',sans-serif;font-size:22px}
.puerta-datos span{font-size:12px;color:#9FB2C6}
.aviso-inicio{margin-top:20px;background:rgba(227,178,60,.12);border:1px solid rgba(227,178,60,.4);color:#F5DFA6;border-radius:12px;padding:12px 16px}

/* ---------- marca y usuario ---------- */
.marca{display:flex;align-items:center;gap:10px;color:#fff}
.marca-logo{background:var(--cyan);color:var(--ink);font-weight:700;border-radius:7px;padding:5px 8px;font-size:12px;letter-spacing:.6px}
.marca-txt{font-size:18px;font-weight:600;letter-spacing:-.2px}
.avatar{width:34px;height:34px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-weight:600;font-size:12px;color:#fff;flex:none;background:var(--tx-3)}
.av-0{background:var(--blue)}.av-1{background:var(--cyan-deep)}.av-2{background:var(--purple)}.av-x{background:#8193A6}
.btn-fantasma{background:transparent;border:1px solid rgba(255,255,255,.22);color:#fff;border-radius:9px;padding:7px 12px;font-size:13px}
.btn-fantasma:hover{border-color:var(--cyan)}
.usuario-mini{display:flex;align-items:center;gap:10px}
.usuario-mini span{font-size:13px;color:#C9D6E3}

/* ---------- shell ---------- */
.shell{display:grid;grid-template-columns:var(--side) minmax(0,1fr);min-height:100vh}
.lateral{position:sticky;top:0;height:100vh;background:linear-gradient(180deg,var(--ink) 0%,#0B2138 100%);color:#C9D6E3;display:flex;flex-direction:column;padding:18px 14px;gap:6px;overflow-y:auto;z-index:30}
.lateral .marca{padding:4px 8px 18px}
.nav-tit{font-size:11px;letter-spacing:.8px;text-transform:uppercase;color:#6F87A0;padding:14px 10px 6px}
.nav-item{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:10px;color:#C9D6E3;font-weight:500;position:relative}
.nav-item svg{width:18px;height:18px;flex:none;opacity:.85}
.nav-item:hover{background:rgba(255,255,255,.06);color:#fff}
.nav-item.activo{background:rgba(21,192,211,.14);color:#fff}
.nav-item.activo::before{content:"";position:absolute;left:-14px;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--cyan)}
.nav-item>span:not(.pill){flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.nav-item .pill{white-space:nowrap;flex:none;margin-left:auto;font-size:10px;background:rgba(255,255,255,.08);color:#9FB2C6;border-radius:999px;padding:2px 7px}
.nav-item.prox{color:#7F96AE}
.lateral-pie{margin-top:auto;border-top:1px solid var(--navy-line);padding:14px 6px 0;display:flex;align-items:center;gap:10px}
.lateral-pie .quien{flex:1;min-width:0}
.lateral-pie .quien b{display:block;color:#fff;font-weight:600;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lateral-pie .quien span{font-size:11px;color:#7F96AE}
.btn-icono{background:transparent;border:0;color:#9FB2C6;border-radius:8px;padding:6px;display:inline-flex}
.btn-icono:hover{color:#fff;background:rgba(255,255,255,.08)}
.btn-icono svg{width:18px;height:18px}

.principal{min-width:0;display:flex;flex-direction:column}
.cabecera{position:sticky;top:0;z-index:20;background:rgba(244,247,250,.9);backdrop-filter:blur(8px);border-bottom:1px solid var(--line);padding:16px clamp(16px,2.4vw,32px);display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.cabecera h1{font-size:22px;font-weight:600;letter-spacing:-.3px}
.cabecera .desc{color:var(--tx-2);font-size:13px;margin-top:2px}
.cabecera .acciones{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.hamburguesa{display:none;background:var(--ink);color:#fff;border:0;border-radius:10px;padding:8px}
.hamburguesa svg{width:20px;height:20px;display:block}
.contenido{padding:20px clamp(16px,2.4vw,32px) 40px;display:flex;flex-direction:column;gap:18px}
.velo{display:none}

/* ---------- controles ---------- */
.ctrl{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.select,.buscar{border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 12px;font-size:13px;min-height:38px}
.select{padding-right:30px;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M3 4.5 6 7.5 9 4.5' fill='none' stroke='%235A6B7B' stroke-width='1.6' stroke-linecap='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center}
.buscar{min-width:200px}
.segmento{display:inline-flex;background:#fff;border:1px solid var(--line);border-radius:10px;padding:3px}
.segmento button{border:0;background:transparent;border-radius:8px;padding:6px 14px;font-size:13px;color:var(--tx-2);font-weight:500}
.segmento button[aria-pressed="true"]{background:var(--ink);color:#fff}
.btn{background:var(--ink);color:#fff;border:0;border-radius:10px;padding:9px 16px;font-weight:500;min-height:38px}
.btn:hover{background:var(--ink-2)}
.btn-sec{background:#fff;color:var(--tx);border:1px solid var(--line);border-radius:10px;padding:8px 14px;font-size:13px;min-height:38px}
.btn-sec:hover{border-color:var(--cyan-deep)}
.btn-chip{background:var(--line-2);border:0;border-radius:999px;padding:4px 10px;font-size:12px;color:var(--tx-2)}
.btn-chip:hover{background:var(--line)}

/* ---------- tarjetas y KPIs ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:18px 20px;min-width:0}
.card-cab{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:14px;flex-wrap:wrap}
.card-cab h2{font-size:15px;font-weight:600}
.card-cab .meta{font-size:12px;color:var(--tx-3);margin-top:2px}
.rejilla{display:grid;gap:18px}
.r-kpi{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}
.r-2{grid-template-columns:minmax(0,1.6fr) minmax(0,1fr)}
.r-2b{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.kpi{position:relative;overflow:hidden;display:flex;flex-direction:column;gap:6px;padding:16px 18px}
.kpi .eti{font-size:12px;color:var(--tx-2);font-weight:500;display:flex;align-items:center;gap:6px}
.kpi .num-grande{font-size:30px;font-weight:600;letter-spacing:-.5px;font-variant-numeric:tabular-nums;line-height:1.1}
.kpi .det{font-size:12px;color:var(--tx-3)}
.kpi::after{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--acento,var(--cyan-deep))}
.kpi.ok{--acento:var(--ok)}.kpi.warn{--acento:var(--warn-mark)}.kpi.dngr{--acento:var(--dngr)}.kpi.neutro{--acento:var(--gris-mark)}.kpi.ink{--acento:var(--ink)}
.kpi.clic{cursor:pointer;transition:box-shadow .15s,transform .15s}
.kpi.clic:hover{box-shadow:var(--shadow-2);transform:translateY(-1px)}
.kpi-anillo{display:flex;align-items:center;gap:14px}
.ico-estado{width:16px;height:16px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;color:#fff;flex:none}
.ico-estado.ok{background:var(--ok)}.ico-estado.warn{background:var(--warn-mark);color:var(--ink)}.ico-estado.dngr{background:var(--dngr)}.ico-estado.neutro{background:var(--tx-3)}

/* ---------- gráficas (HTML/SVG) ---------- */
.leyenda{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--tx-2)}
.leyenda i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:6px;vertical-align:-1px}
.cols{position:relative;display:flex;align-items:flex-end;gap:clamp(6px,1.4vw,18px);height:220px;padding:0 4px 26px 34px}
.cols .guia{position:absolute;left:34px;right:0;border-top:1px dashed var(--line-2);font-size:11px;color:var(--tx-3)}
.cols .guia span{position:absolute;left:-34px;top:-8px;width:28px;text-align:right;font-variant-numeric:tabular-nums}
.col{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:stretch;height:100%;position:relative;min-width:14px;max-width:64px;margin:0 auto;cursor:default}
.col .seg{border-radius:0;min-height:0;transition:filter .12s;margin-top:2px}
.col .seg:first-child{border-radius:4px 4px 0 0;margin-top:0}
.col:hover .seg{filter:brightness(1.08)}
.col.sel .seg{outline:2px solid var(--ink);outline-offset:1px}
.col .tot{position:absolute;left:50%;transform:translate(-50%,-4px);font-size:11px;font-weight:600;color:var(--tx-2);font-variant-numeric:tabular-nums;white-space:nowrap}
.col .x{position:absolute;left:50%;bottom:-22px;transform:translateX(-50%);font-size:11px;color:var(--tx-3);white-space:nowrap}
.cols .base{position:absolute;left:34px;right:0;bottom:26px;border-top:1px solid var(--line)}
.hbar{display:grid;grid-template-columns:minmax(90px,170px) minmax(0,1fr) 46px;align-items:center;gap:10px;padding:7px 0}
.hbar .eti{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:flex;align-items:center;gap:8px}
.hbar .pista{height:14px;background:var(--line-2);border-radius:0 4px 4px 0;display:flex;overflow:hidden}
.hbar .pista .seg{height:100%;margin-right:2px}
.hbar .pista .seg:last-child{border-radius:0 4px 4px 0;margin-right:0}
.hbar .val{text-align:right;font-variant-numeric:tabular-nums;font-weight:600;font-size:13px}
.hbar.clic{cursor:pointer;border-radius:8px}
.hbar.clic:hover{background:var(--bg)}
.hbar.sel .eti{font-weight:700}
.anillo text{font-family:'Space Grotesk',sans-serif}
.tip{position:fixed;z-index:100;pointer-events:none;background:var(--ink);color:#fff;border-radius:10px;padding:8px 11px;font-size:12px;box-shadow:var(--shadow-2);max-width:260px;line-height:1.5}
.tip b{font-weight:600}
.tip .fila{display:flex;align-items:center;gap:8px;justify-content:space-between}
.tip i{display:inline-block;width:8px;height:8px;border-radius:2px;margin-right:6px}

/* ---------- tablero por persona ---------- */
.tablero{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px;align-items:start}
.columna{background:var(--line-2);border-radius:var(--r);padding:12px;display:flex;flex-direction:column;gap:10px;min-width:0}
.columna-cab{display:flex;align-items:center;gap:10px;padding:2px 4px 6px}
.columna-cab b{font-size:14px}
.columna-cab .cuenta{margin-left:auto;background:#fff;border-radius:999px;padding:2px 10px;font-weight:600;font-size:12px}
.columna-cab .mini{display:flex;gap:6px}
.tk{background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 13px;display:flex;flex-direction:column;gap:8px;border-left:4px solid var(--gris-mark);transition:box-shadow .15s}
.tk:hover{box-shadow:var(--shadow-2)}
.tk.fuera{border-left-color:var(--dngr)}.tk.vence_hoy{border-left-color:var(--warn-mark)}.tk.en_tiempo,.tk.dentro{border-left-color:var(--ok)}
.tk-arriba{display:flex;gap:8px;align-items:center;font-size:12px;color:var(--tx-3)}
.tk-arriba .ref{font-family:'IBM Plex Mono',monospace;color:var(--tx-2)}
.tk-arriba .cola{margin-left:auto;background:var(--bg);border-radius:6px;padding:1px 7px}
.tk-tit{font-weight:600;line-height:1.35;color:var(--tx);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
a.tk-tit:hover{color:var(--blue)}
.tk-abajo{display:flex;gap:8px;align-items:center;flex-wrap:wrap;font-size:12px;color:var(--tx-2)}
.tk-abajo .cli{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.mas{background:transparent;border:1px dashed var(--line);border-radius:10px;padding:8px;color:var(--tx-2);font-size:12px}

/* ---------- chips, tablas, vacíos ---------- */
.chip{display:inline-flex;align-items:center;gap:5px;border-radius:999px;padding:2px 9px;font-size:12px;font-weight:500;white-space:nowrap}
.chip.ok{background:var(--ok-bg);color:var(--ok)}
.chip.warn{background:var(--warn-bg);color:var(--warn)}
.chip.dngr{background:var(--dngr-bg);color:var(--dngr)}
.chip.neutro{background:var(--line-2);color:var(--tx-2)}
.chip.ink{background:#E6EDF5;color:var(--ink)}
.tabla-env{overflow-x:auto;margin:0 -20px;padding:0 20px}
table{width:100%;border-collapse:collapse}
th,td{text-align:left;padding:10px 10px;border-bottom:1px solid var(--line-2);white-space:nowrap}
th{font-size:11px;text-transform:uppercase;letter-spacing:.5px;color:var(--tx-3);font-weight:600;background:#fff}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums}
td.envolver{white-space:normal;min-width:220px}
tbody tr:hover{background:#F8FAFC}
tbody tr.vencida{background:#FFF8F7}
.vacio{padding:36px 16px;text-align:center;color:var(--tx-2)}
.vacio .giro{margin:0 auto 10px}
.error-caja{display:flex;gap:14px;align-items:flex-start;background:var(--dngr-bg);border:1px solid #F3C9C3;color:#7A2219;border-radius:var(--r);padding:16px 18px}
.pendiente-caja{display:flex;gap:16px;align-items:flex-start;background:linear-gradient(135deg,#F7FBFE,#EEF5FB);border:1px dashed #BFD3E6;border-radius:var(--r);padding:22px}
.pendiente-caja h3{font-size:16px;margin-bottom:6px}
.pendiente-caja p,.pendiente-caja li{color:var(--tx-2);line-height:1.6}
.pendiente-caja ul{margin:8px 0 0 18px}
.pendiente-caja code{background:#fff;border:1px solid var(--line);border-radius:6px;padding:1px 6px}
.badge-fase{background:var(--purple);color:#fff;border-radius:999px;padding:2px 10px;font-size:11px;font-weight:600;letter-spacing:.3px}
.pie{color:var(--tx-3);font-size:12px;text-align:center;padding:8px 0 24px}

/* ---------- responsivo ---------- */
@media (max-width:1180px){.r-2,.r-2b{grid-template-columns:minmax(0,1fr)}}
@media (max-width:900px){
  .shell{grid-template-columns:minmax(0,1fr)}
  .lateral{position:fixed;left:0;top:0;bottom:0;width:min(86vw,300px);transform:translateX(-102%);transition:transform .2s ease;box-shadow:var(--shadow-2)}
  .shell.menu-abierto .lateral{transform:none}
  .shell.menu-abierto .velo{display:block;position:fixed;inset:0;background:rgba(14,39,64,.45);z-index:25}
  .hamburguesa{display:inline-flex}
  .cabecera{padding:12px 16px}
  .cabecera h1{font-size:19px}
  .cabecera .acciones{margin-left:0;width:100%}
  .contenido{padding:16px 16px 32px;gap:14px}
  .buscar{min-width:0;flex:1}
}
@media (max-width:560px){
  .r-kpi{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
  .kpi{padding:13px 14px}
  .kpi .num-grande{font-size:24px}
  .card{padding:15px 15px}
  .tabla-env{margin:0 -15px;padding:0 15px}
  .tablero{grid-template-columns:minmax(0,1fr)}
  .cols{height:190px;gap:4px;padding-left:28px}
  .cols .guia{left:28px}.cols .guia span{left:-28px;width:24px}.cols .base{left:28px}
  .col .x{font-size:10px}
  .hbar{grid-template-columns:minmax(70px,110px) minmax(0,1fr) 38px}
  .puerta{padding:24px;min-height:0}
  .usuario-mini span{display:none}
  .ctrl>*{flex:1 1 auto}
  .col .x-alt{display:none}
  .tabla-env{margin:0;padding:0;overflow:visible}
  table.apilar thead{display:none}
  table.apilar,table.apilar tbody{display:block}
  table.apilar tr{display:block;border:1px solid var(--line);border-radius:12px;padding:8px 12px;margin-bottom:10px;background:#fff}
  table.apilar tr.vencida{background:#FFF8F7;border-color:#F3C9C3}
  table.apilar td{display:flex;justify-content:space-between;align-items:center;gap:12px;border:0;padding:5px 0;white-space:normal;text-align:right;min-width:0}
  table.apilar td::before{content:attr(data-label);color:var(--tx-3);font-size:11px;text-transform:uppercase;letter-spacing:.4px;text-align:left;flex:none}
  table.apilar td.envolver{min-width:0}
}

/* ---------- sesión cerrada ---------- */
.salida{align-items:center;text-align:center}
.salida-caja{max-width:520px;display:flex;flex-direction:column;align-items:center;gap:6px}
.salida-caja .puerta-ico{margin-bottom:12px}
.salida-acciones{display:flex;gap:12px;flex-wrap:wrap;justify-content:center;margin-top:4px}
.btn-claro{background:var(--cyan);color:var(--ink);font-weight:600;display:inline-flex;align-items:center;padding:10px 20px;border-radius:10px}
.btn-claro:hover{background:#3FD0E0}
.salida-acciones .btn-fantasma{display:inline-flex;align-items:center;padding:10px 16px}

/* ---------- resumen: lista de atención ---------- */
.alertas{display:flex;flex-direction:column;gap:8px}
.alerta{display:flex;align-items:center;gap:12px;padding:11px 12px;border:1px solid var(--line);border-radius:12px;color:var(--tx);background:#fff;transition:border-color .15s,box-shadow .15s}
.alerta:hover{border-color:var(--cyan-deep);box-shadow:var(--shadow)}
.alerta>div{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.alerta b{font-weight:600;font-size:13px;line-height:1.35}
.alerta span{font-size:12px;color:var(--tx-2)}
.alerta .flecha{color:var(--tx-3);font-size:16px}
.alerta .ico-estado{width:20px;height:20px;font-size:11px}
@media (max-width:560px){
  .segmento{display:flex;width:100%;overflow-x:auto}
  .segmento button{flex:1 0 auto;white-space:nowrap;padding:6px 10px}
}
@media (max-width:560px){
  table.apilar .chip{white-space:normal;text-align:left}
  table.apilar td>*{min-width:0;max-width:72%}
}